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Traveling Safely: Hotel Safety
- Only select hotel rooms above the second floor, for security reasons, and below the eighth floor for fire rescue reasons
- Rooms closer to the elevator are more secure than those down a hallway
- Before accepting a room, ensure that the doors and windows lock properly
- Do not enter your room if the door is open or unlocked
- Do not enter your room if someone is loitering outside the door or in the hallway; either keep walking beyond your room or return to the reception desk and ask for an escort
- Do not assume that the door will close and lock by itself; double check to ensure it is locked and secure it with a deadbolt or chain if available
- Use a rubber door wedge to ensure additional door security
- Do not meet with strangers in the room; use the lobby or crowded place for meetings
- Positively identify all visitors before opening your room door; contact the hotel's reception desk for verification of unexpected staff
- Keep porch sliding doors and windows locked; never sleep with an open window
- If alone, use the hotel's gym and pool for exercise rather than jogging on unfamiliar paths or parks
Planning and Departure
- Make your own reservations or use a reputable travel agency
- For business travel to sensitive areas, make reservations using your personal credit card and your employer's street address, do not identify the company
- Use travelers' programs where available to upgrade to more secure executive or concierge floors
- Pre-book your first night's hotel stay
- Arrange transportation from the airport to your hotel
- Because of distractions, the most vulnerable parts of your journey are transfers between your entry/exit point (the airport for example) and your hotel
- Be alert for suspicious persons and behavior
- Have the concierge hold your luggage. Luggage in control of the hotel makes it liable for your property. Ask for and protect claim checks
On Arrival
- Do not wander in the parking lot, garage or public space around the hotel; kidnappers and thieves operate in these areas
- Put your bags against your leg or on your foot during registration; you will feel it if someone moves them
- Place your briefcase or purse on the counter in front of you
- Have the bellman carry your bags and act as security to your room for the first time
- Allow the bellman to open the room, turn lights on and ensure that it is vacant
- Before dismissing him, inspect the door lock, locks on sliding glass doors and windows, door latch and/or chain, room safe, lock on interconnecting doors, telephone and fire alarm
- If you find a discrepancy, immediately request a fix or a room change
- Speak with the bellman, concierge and front desk regarding safe areas around the city in which to jog, dine or sightsee
- Ask about local customs and which taxis or other public transportation to use or avoid
- Ask about the local 911-type emergency number and how to use the local telephone system
- If you have to use parking stickers in your auto, ensure they do not show your name/room number
When In Your Room
- Keep the door closed and engage the dead bolt and privacy latch or chain at all times. Use a doorstop (bring one with you)
- Keep cash, valuables, tickets, passports and other personal documents in the hotel or room safe
- If no safe is available, keep valuables with you or lock them in your suitcase
- When asleep, do not leave valuables in the open. Stow watches, jewelry, wallets, purses, cameras, and laptops in a nightstand, bureau or suitcase
- Do not open your door to anyone unless the person is expected or known to you
- If you question the authenticity of a hotel service employee, verify it by contacting the front desk before allowing entry
- Refuse unexpected packages
- Keep all locks locked
At the Hotel
- Be alert for people watching your movements, who look out of place or who follow you
- Be cautious about discussing personal matters, your itinerary, mode of transportation or other arrangements with strangers or those who may overhear you
- Do not accept food or drink from strangers; criminals are known to drug consumables
- Keep a "do not disturb" sign on your outside door at all times, giving the impression that the room is occupied whether it is or not
- Call housekeeping only when you are ready for the room to be cleaned. Be present or nearby, if possible, when the cleaning takes place
- Do not place the "Maid Service" sign on the doorknob; this is a signal to thieves that the room is unoccupied
- When out of the room, always leave the television or radio and a light on
- Lock personal and business documents, printed stationary, laptops, and other large valuables that do not fit into a safe in your luggage
- Carry your room key with you instead of leaving it at the front desk. If possible, remove the key from the hotel key ring during your stay
- Thieves determine if a person is in his or her room by checking the room mail slot or key board or by calling the room on the house phone
- Meet people, especially strangers, in the hotel lobby, not in your room
- Safeguard from being overheard you phone credit card numbers when you place a call
- Charge all food, beverages and services to your room bill rather than carry cash
- Be cautious when entering rest rooms. Female travelers should not hang purses on hooks on the inside of lavatory doors, nor place them on the floor in stalls two favorite locations for grab-and-run thefts
- Have hotel management call for a taxi rather than trying to hail one yourself
- Vary the time and route by which you leave and return to the hotel
- Use only the main entrance when you return at night
- When returning to your room, do not unlock the door if a stranger is standing nearby; keep walking past your door and return only when clear
- Do not enter your room if the door is ajar or not locked. Request assistance from someone at the front desk
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