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Traveling Safely: Hotel Safety

  • Only select hotel rooms above the second floor, for security reasons, and below the eighth floor for fire rescue reasons
  • Rooms closer to the elevator are more secure than those down a hallway
  • Before accepting a room, ensure that the doors and windows lock properly
  • Do not enter your room if the door is open or unlocked
  • Do not enter your room if someone is loitering outside the door or in the hallway; either keep walking beyond your room or return to the reception desk and ask for an escort
  • Do not assume that the door will close and lock by itself; double check to ensure it is locked and secure it with a deadbolt or chain if available
  • Use a rubber door wedge to ensure additional door security
  • Do not meet with strangers in the room; use the lobby or crowded place for meetings
  • Positively identify all visitors before opening your room door; contact the hotel's reception desk for verification of unexpected staff
  • Keep porch sliding doors and windows locked; never sleep with an open window
  • If alone, use the hotel's gym and pool for exercise rather than jogging on unfamiliar paths or parks

Planning and Departure

  • Make your own reservations or use a reputable travel agency
  • For business travel to sensitive areas, make reservations using your personal credit card and your employer's street address, do not identify the company
  • Use travelers' programs where available to upgrade to more secure executive or concierge floors
  • Pre-book your first night's hotel stay
  • Arrange transportation from the airport to your hotel
  • Because of distractions, the most vulnerable parts of your journey are transfers between your entry/exit point (the airport for example) and your hotel
  • Be alert for suspicious persons and behavior
  • Have the concierge hold your luggage. Luggage in control of the hotel makes it liable for your property. Ask for and protect claim checks

On Arrival

  • Do not wander in the parking lot, garage or public space around the hotel; kidnappers and thieves operate in these areas
  • Put your bags against your leg or on your foot during registration; you will feel it if someone moves them
  • Place your briefcase or purse on the counter in front of you
  • Have the bellman carry your bags and act as security to your room for the first time
  • Allow the bellman to open the room, turn lights on and ensure that it is vacant
  • Before dismissing him, inspect the door lock, locks on sliding glass doors and windows, door latch and/or chain, room safe, lock on interconnecting doors, telephone and fire alarm
  • If you find a discrepancy, immediately request a fix or a room change
  • Speak with the bellman, concierge and front desk regarding safe areas around the city in which to jog, dine or sightsee
  • Ask about local customs and which taxis or other public transportation to use or avoid
  • Ask about the local 911-type emergency number and how to use the local telephone system
  • If you have to use parking stickers in your auto, ensure they do not show your name/room number

When In Your Room

  • Keep the door closed and engage the dead bolt and privacy latch or chain at all times. Use a doorstop (bring one with you)
  • Keep cash, valuables, tickets, passports and other personal documents in the hotel or room safe
  • If no safe is available, keep valuables with you or lock them in your suitcase
  • When asleep, do not leave valuables in the open. Stow watches, jewelry, wallets, purses, cameras, and laptops in a nightstand, bureau or suitcase
  • Do not open your door to anyone unless the person is expected or known to you
  • If you question the authenticity of a hotel service employee, verify it by contacting the front desk before allowing entry
  • Refuse unexpected packages
  • Keep all locks locked

At the Hotel

  • Be alert for people watching your movements, who look out of place or who follow you
  • Be cautious about discussing personal matters, your itinerary, mode of transportation or other arrangements with strangers or those who may overhear you
  • Do not accept food or drink from strangers; criminals are known to drug consumables
  • Keep a "do not disturb" sign on your outside door at all times, giving the impression that the room is occupied — whether it is or not
  • Call housekeeping only when you are ready for the room to be cleaned. Be present or nearby, if possible, when the cleaning takes place
  • Do not place the "Maid Service" sign on the doorknob; this is a signal to thieves that the room is unoccupied
  • When out of the room, always leave the television or radio and a light on
  • Lock personal and business documents, printed stationary, laptops, and other large valuables that do not fit into a safe in your luggage
  • Carry your room key with you instead of leaving it at the front desk. If possible, remove the key from the hotel key ring during your stay
  • Thieves determine if a person is in his or her room by checking the room mail slot or key board or by calling the room on the house phone
  • Meet people, especially strangers, in the hotel lobby, not in your room
  • Safeguard from being overheard you phone credit card numbers when you place a call
  • Charge all food, beverages and services to your room bill rather than carry cash
  • Be cautious when entering rest rooms. Female travelers should not hang purses on hooks on the inside of lavatory doors, nor place them on the floor in stalls — two favorite locations for grab-and-run thefts
  • Have hotel management call for a taxi rather than trying to hail one yourself
  • Vary the time and route by which you leave and return to the hotel
  • Use only the main entrance when you return at night
  • When returning to your room, do not unlock the door if a stranger is standing nearby; keep walking past your door and return only when clear
  • Do not enter your room if the door is ajar or not locked. Request assistance from someone at the front desk

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